Performance SLAs are important too
Poor performance can have a larger impact on your users' perception of your brand than downtime. Therefore Uptrends' SLA tracking also allows you to track page performance guarantees by tracking and reporting on page load time.
SLAs often have time built in for scheduled maintenance. Because scheduled maintenance doesn't count against the
SLA terms, you can set up your SLA monitoring to automatically stop tracking during scheduled maintenance periods.
Now that you know what the percentage means, how is your SLA calculated and evaluated? Does your provider check your service from within their network, or do they use a third-party supplier to verify their availability?
2020-02-18 22:50:34, views: 1256, Comments: 0
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