Have you ever come across a situation that even though your printer has been connected to the device, but still it displays an ‘offline error’ message? This is an indication and a hint that the printer has been targeted with some technical error. Usually, this type of error can happen after installing the Windows 10 update and the printer driver is not compatible with the system starts to correspond to errors and issues. There can also be other reasons behind the particular snag and till the time the actual cause doesn’t get identified, there is no point in moving forward to resolve the issue. First, you take a look at the plausible reasons and then at the suggested solutions. Or if you wish to directly contact the contact for hp printer technical support , then you can do so either by dialing their toll-free number or by the method of chats and emails.
The above-given scenarios are the ones which can be a reason behind the printer being offline. You can take a look at the solutions on how to fix the given errors.
Error 1- Printer Connection
Make sure that the printer has been connected properly to the device. In case of a wired printer, just secure the USB cable connection and look out for any damages in the cable. In case of a wireless printer, look out for proper availability of Wi-Fi and also that the Ethernet cable has been connected. If you find any errors then do the needful to solve the matter. Also, make sure that both the laptop/desktop and printer has been connected to the same wireless network.
Error 2- Printer Driver
After updating the Windows operating system, there can occur chances that the printer driver software is not compatible. You need to install the new software by visiting the official HP website and make sure that it is compatible. This is a really important step as the printer driver is the most crucial software for dealing with the printing processes.
May Also Read – Dell Printer Helpline Number
Error 3- Printing status
You can also give a look at the printing status and can change it so that the printer can be used even while it is offline. For that you can implement the given procedure:
Error 4- Printer Spooler
You need to restart the printer spooler device if none of the above methods works. For that follow the given procedure:
If you wish to add a new printer to the system you can do that by manually adding the IP address and to understand how it is done, you may get assistance from hp printer customer support toll free number.
Source url -: https://sites.google.com/view/hpprinterscontactnumber/how-to-fix-hp-printer-offline-on-windows-10
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