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Norton Customer Care Phone Number

It seems to be very frustrating when a scan stops in between the processing. Yes! The users of Norton Online scan also encounter this trouble most of the times. The scan suddenly gets stuck at a certain percentage and does not completes. If you are among those users and finding for the solution then this blog is the best rescue option to get the glitch resolved by the steps. Instead of getting confused about Norton customer support phone number, you must opt to follow the fixture.
Norton Antivirus is used by millions of people to safeguard their devices from potential online threats. The mentioned steps are elaborated in such a way that they will fix the snag.
Fixing incomplete Norton Online Scan
Step 1: Restart the device
You must exit all the programs or any tabs in use and then turn off your device. Wait for a while then restart it.
Step 2: Run LiveUpdate
Launch Norton
Go the main windows and click on security then select LiveUpdate
Wait for it to run and once finished, click ok
You will then see a message popup saying ‘Your Norton product has the latest protection updates’
Again end all the programs and reboot the device
Step 3: Run Norton Power Eraser
If you are not having the Norton Power Eraser on your device, download it
Click save and select the location as the desktop
Once completed, double click on the file
Click continue when the users account control window comes
After reading the license agreement and click Accept
Click the scan for risks icon in the Norton Power eraser window
There is an option of rootkit scan in the tool, if you don’t want it then you can uncheck the box with the same name by going into the settings
The device will restart automatically after the scan, follow the instructions afterward
After the troubleshooting, if you still are not satisfied and want an accurate advice then reaching out to Norton tech support phone number is the best option you can try. You can seek the help of technical executives at any hour of the day.
Source URL : https://www.customer-care-tollfree.com/norton-online-scan-not-completing-or-stuck-how-to-fix/

2018-08-22 20:12:35, views: 140, Comments: 0