Many IT managers have to do more and more with less budget. And the demand from end-users for fast, powerful and always available services only increases. In order to reduce costs,
administrator definition may consider switching to cheaper management software. That is a difficult step to take, because it often concerns unknown brands, which work slightly differently from the well-known, established names.
Nevertheless, they can make that switch with confidence. There are more and more affordable, user-friendly and reliable products for network management on the market that meet the demands of business users. These solutions meet the challenge with seven major challenges that come with application performance management (apm).
A primary goal of APM is to quickly identify and solve problems before users get frustrated and business objectives are not met. For ICT professionals, improving the so-called 'find-fix rate' is an important challenge. The technology that makes this possible is greatly improved and affordable. When it managers look for a new solution to improve their find-fix rate, they do well to find out which affordable products meet the following requirements.
1. User and IT service-oriented approach
Because the success of users is the main goal, every part of the management infrastructure must be able to guarantee that it meets the business needs. The most important functions for user orientation are:
- Possibility to define and monitor complex it services;
- Possibility to monitor end users;
- Ability to define priorities for services so that notifications show both the urgency and the severity of the problem;
- Automated actions so that most common repairs are carried out as quickly as possible;
- Dashboards and reporting that support the service-oriented approach.
2. Streamlining root cause analysis
The only way to speed up the detection and isolation of problems is to define and monitor complete services. Solutions must provide an intuitive and well-designed method for connecting all separate components of applications, including applications such as databases, so that all potential problem sources are included in alerts.
3. All information in one overview
Connecting all application components is part of management services that are based on user satisfaction and business priorities. The IT department must also have all information available from a central point. From consolidated reports to the details of the original cause. If this is not possible, the
Network administrator must check different screens, compare reports manually and find the source of the problem yourself.
4. Easy to install and implement
This seems a logical and reasonable requirement, but often you see that management software is so difficult to install and integrate that it can take days to get the basic installation right alone. Usually the IT department has to hire one or more consultants and go through a long implementation process. There are, however, affordable solutions that IT managers can easily do the installation themselves without having to call in an external party. If a budget solution meets all the most important requirements, a
network analyst can benefit from a simple installation and implementation process.
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